Facility Repair Services of Atlanta provides Small Projects and Repairs services in Atlanta, GA. Call them at 404-355-9909 for more details.
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I am extremely pleased with the work that Rex did on my house this past Saturday. He was early, he was pleasant and my walls look fantastic. Thanks for the opportunity to rate your service. I will be calling again.
called for a estimate to replace my front door frame. Facility Repair Services sent a individual to my home (I wasn't there)and they emailed me a quote. I agreed and scheduled a day off of work to meet the worker. The man came to my home and and went to HD to buy the material. He then called and said he had to order the door frame.I would assume the first appointment was for measurements etc.. I called three times during the next 2 weeks, and nothing. I could accept we don't want to do the work, but nothing. To boot, the man removed my weather stripping and now my front door dosen't close properly. I called someone else and reccomned you do the same. Facility Repair Services replied on 12-12-2006 Mr. Martin is absoultely correct in that my compnay dropped the ball regarding the location of the specific door frame insert required to complete the work. We failed to communicate properly and to effectively manage this repair. We apologize for any inconvenience and hope that Mr. Martin allows us another opportunity to provide the level of services my company provides on a daily basis. Mr. Martin will be contacted personally to apologize for our failure to perform.
Used them to clean my gutters. While this was not a large job, they treated it as if it was. They are so professional and the cost was very fair. I will use them again for other tasks.
These Guys are the Greatest In today's world of customer no service, Facility Repair Services is a breath of fresh air. Bruce came to our home to investigate our "to-do" list which included doorbell repair, replacing screens, interior and exterior painting, roof and flashing repair, and replacing stairs on our deck. He prepared an itemized proposal, listing each job with its own price, so we could choose to do some jobs or all jobs. The price is a guaranteed "not to exceed" price. We approved the proposal and the work was schedule for two days later at 9 AM. This is not 9AM cable company time. Nate and Eric arrived at 8:59 AM on the appointed day, professionally dressed and obviously experienced and highly skilled. Everything was delivered as promised, when promised. When the deck project encountered some complications, Eric thoroughly explained the problem, and Bruce gave us an amended proposal, with the option to do the job as originally proposed, or to make the additional repairs at the addition cost. Everything was completed as expected. The quality of their work is superb; the price is fair, and never contains any surprises; beyond that, the level of attention to customer satisfaction is unbelievable.
My first review of this company was very good. They second time I used them I did not have the same service technician and was very upset with the service. I made phone calls and wrote and e-mailed the company and over a month later the owner finally called. By then I had it repaired properly and was ready to put this miserable experience behind me. I will not use them in the future and now could not recommend them to others. I am suspicious of the quantity of positive reviews about this company because they have only reviewed this one company. Suspicious
I have been doing without hot water now for 2 weeks searching this web site and others for a plumber who would not rip me off or did not charge an outrageous amount of money to install a water heater. I was skeptical about hiring this company because they did other work besides plumbing. I am so glad that I gave them a chance. A man named Orlando installed our water heater. He was very professional and finished very quickly, (did not try and run the bill up)and did an excellent job.. They were able to install my water heater for substantially less than everyone else. The lady who answers the phone was also extremely pleasant to deal with. It is pretty sad that I am in such shock that a company actually came in and did a honest, good job but unfortunately I seem to be a magnet for all the rip-off plumbers, electricians, painters etc. I will use them in the future and without any hesitation recommend them. I have only used them for plumbing but if they have this kind of integrity I would use them for other jobs as well. I feel like I saved a lot of money buying the water heater at Lowe's, (it was not heavy and fit in the back of a Ford Explorer) and having this company installing it. I did not use Lowe's installation service because their $199 installation fee was just an estimate and they added on all kinds of other fees.
We left a voice mail for Bruce at approximately 9:00 a.m. today - a Sunday morning. He called back within five minutes, listened to the issues we were having with our refrigerator (which was leaking water all over the floor -to the point we couldn't even leave it long enough to go to church this morning), and was at our doorstep within about an hour. Bruce was extremely knowledgeable, friendly, and effective at addressing the problem. He was in and out in less than hour. Without a doubt, the highest recommendation possible. Worth every penny (and his prices are very fair)!
I recently bought a house that was a real fixer upper. I needed quite a bit of help and FRS was an excellent partner in helping me get it ready to move into. Everyone from Customer Service, Todd who came to give an estimate to Carl, Rex and the rest of the crew who completed the work to very high standards. Carl arrived early each day and did little things that I did not think of. I would recommend FRS without hesitation!
Orlando from Facility Repair came out to re-grout and seal our master bathroom shower and kitchen backsplash. The first time he came out the wrong color grout was used due to a miscommunication. I called Facility Repair to explain the situation and they assured me I would not be charged until the job was done to my satisfaction. Orlando came out that very same day and the job was completed just as I asked. And the first two hours of labor were free!
This contractor did my basement and it came out beautiful !!! They took 4 concrete walls and basically turned it into an apartment for my 20 year old daughter complete with a jacuzzi tub. She has the largest bedroom she's ever had with a huge 6'x14' deep walk in closet. Now in our basement we have a family room, exercise room, wet bar with 110 bottle wine storage capacity, full bath, storage under stairs which is closed off, large bedroom with chandelier, and decent size storage area again closed off from living space. We even did a rough in for future electric stove and refrigerator.
Would use them again. It is obvious they are a new company trying to build a positive reputation.
Our technician was very friendly and knew how to fix everything we asked him to help us with. He went the extra mile for us. We will definitely call on FRS again!
I used this company to install an attic stairs. Their employees were extremely nice and helpful to deal with. The most impressive thing was that they stood behind the price they verbally quoted me, even after the job became much more involved than they had foreseen. It is hard to find a company that does what they say, but this is one of the few that lives up to expectations.
I just bought a fixer upper in Woodstock and the whole interior needed to be painted. D. Decker did any excellent job! The patch work was extensive and they did an unbelievable job! They worked very fast and efficiently. People who saw the before and after were amazed at how good the paint job turned out. I would recommend this company without hesitation
You couldn't ask for more! If you need anything done .. done right the first time .. in a friendly and professional manner, this is the place! You can't beat Scott for personal service and Rex is the man for the job. Great service at a reasonable price. Thanks!
Neighbor recommended Facility Repair Services to me and I have been very very pleased with the prompt, courteous and fairly priced work that they have done. Their Service Technician (Eric Howell) has been tremendously helpful in making suggestions that have, not only saved me money but also made for a better job. This is a Five Star Company!
Efficient, friendly, and replaced our garbage disposal in 35 minutes and was gone. Got a follow up phone call from customer service after the fact to make sure we were happy. Rates were better than others I called. Would definitely use them again.
I needed help with a number of little things around the house. When I saw the great ratings these guys received on Kudzu, I called them right away. I was not disappointed. They came when they said they would and my "to do" list just got a lot shorter as a result. I've already recommended them to a co-worker
We were thrilled with the work provided by this new company. The technician was extremely pleasant, knowledgeable, and got the job done in record time. We will surely be calling FRS again!
I've used them twice and was very pleased both times! Quick and caring request intake by Pamela. Professional and prompt service by both Garry and Orlando. I've met the owner as well and I believe he is genuinely committed to providing excellent service. We will continue using them and will definitely send business their way!~President of a Corporate Concierge Service
I was very satisfied from A-Z with Facility Repair Services. I will call them again every single time that I need any repairs done on or around my house.