Rockwall Trim provides Additions and Remodels services in Rockwall, TX. Call them at 469-338-7118 for more details.
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David's situation is regretable. It is as simple as this. This was a special order. He waited 8 months to attempt to make me aware of the problem. I went back to the vender with no success. We do not have a unlimited return policy. Rick Brannon
I needed upper doors for my kitchen cabinets. I saw Ricks add in Craig's list. I called him and he came out within a few day and measured the cabinets for the doors. Took 6 weeks to get the doors, no problem with that. Didn't call me to tell me he dropped them off, I found them one day when I got home from work. When I when to install them, only 1 of the 3 sets fit. Called him, took 4 weeks for him to come out. Remeasure the cabinets, said he would take care of it, took one of the doors to make sure he got the right style. After 3 1/2 months of leaving him phone and text massages. I gave up and asked for the one door back. Took another 4 weeks and I finally got the one door back. Bottom line, he measured the doors, 2" gaps at the middle, paid him $450.00 and he lied about taking care of the issue.
We wanted to thank you for your professional approach to your business. We can tell your business is a passion of yours. Your workmanship is of the highest quality and your on time attitude and courteous personality have been greatly appreciated. We look forward to working with you on our continuing projects.
Very professional and efficient. I will hire this contractor again and I would refer to anyone.
Rick has been an absolute professional in the way he conducts his business. we appreciate his prompt actions to our needs and his pride of workmanship. His strong character shows through his work.